1. Introduction
Spanglish ("we", "us", "our") operates a community events and language exchange platform in Paraguay.
This Privacy Policy explains how we collect, use, store, and protect personal data when users interact with our website, services, and events.
By using our website and services, you agree to the practices described in this policy.
2. Legal Basis
This policy is aligned with Paraguayan regulations on electronic commerce and personal data protection, as well as international best practices.
We process personal data based on:
-
User consent
-
Contractual necessity (event participation)
-
Legal obligations (invoicing, accounting)
-
Legitimate business interests
3. Information We Collect
We may collect the following personal data:
3.1 Identification Data
-
Full name
-
Email address
-
Phone number
-
Username (if applicable)
3.2 Account Data
-
Login credentials (encrypted)
-
Authentication methods (Google, email code)
-
Account status
3.3 Booking & Event Data
-
Event registrations
-
Ticket history
-
Attendance records
-
Payment status
3.4 Financial & Tax Data
-
Payment references
-
Transaction records
-
RUC number (if provided)
-
Invoice information
We do not store credit card details.
3.5 Technical Data
-
IP address
-
Browser type
-
Device information
-
Access logs
4. How We Use Your Information
We use personal data to:
-
Manage event registrations
-
Process payments
-
Generate invoices
-
Communicate with users
-
Provide customer support
-
Improve our services
-
Comply with legal obligations
-
Prevent fraud and abuse
We do not sell personal data to third parties.
5. Legal Use of RUC Information
If you provide a RUC number, it is used exclusively for:
-
Issuing tax-compliant invoices
-
Accounting and reporting obligations
RUC data is stored securely and accessed only by authorized staff.
6. Cookies and Tracking
We may use cookies and similar technologies to:
-
Maintain user sessions
-
Analyze website usage
-
Improve performance
Users may disable cookies in their browser settings. Some features may not function correctly without cookies.
7. Data Sharing
We may share limited data with trusted service providers, including:
-
Payment processors (TPago, Bancard, LNbits)
-
Email service providers
-
Hosting providers
-
Analytics providers
These providers process data only under our instructions.
We may disclose information when required by law.
8. Data Storage and Security
We implement technical and organizational measures to protect personal data, including:
-
Encrypted passwords
-
Secure servers
-
Access controls
-
Regular backups
-
Monitoring and logging
Despite our efforts, no system is completely secure.
9. Data Retention
We retain personal data only as long as necessary for:
-
Service provision
-
Legal compliance
-
Accounting requirements
-
Dispute resolution
When no longer required, data is securely deleted or anonymized.
10. User Rights
Users have the right to:
-
Access their personal data
-
Correct inaccurate data
-
Request deletion
-
Withdraw consent
-
Object to certain processing
-
Request data export
Requests may be submitted via our contact page.
11. Marketing Communications
Users may opt in to receive promotional emails.
Users may opt out at any time using the unsubscribe link or account settings.
12. International Data Transfers
Some service providers may be located outside Paraguay.
When data is transferred internationally, we ensure adequate protection measures.
13. Children’s Privacy
Our services are intended for users aged 16 and older.
We do not knowingly collect data from minors without parental consent.
14. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be published on this page with an updated date.
Continued use of the service constitutes acceptance of the revised policy.
15. Contact Information
For privacy-related questions or requests, contact:
Spanglish Email: hola@spanglishcommunity.com Website: https://spanglishcommunity.com
16. Supervisory Authority
If you believe your data protection rights have been violated, you may contact the relevant Paraguayan regulatory authority.
17. Acceptance
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.